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Leveling the Workload in Healthcare: Lean Healthcare, Emergency
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm
Lean Healthcare and Heijunka: Jeffrey Liker's 4th principle of the Toyota Way is "Level out the Workload." We often think of this in terms of production, but does it apply to healthcare? Are patients being treated with respect? Can we apply the concept of heijunka to this part of our business? At first accepting things the way they are with long patient queues, Healthcare Herbie makes the case for change.
Presented by EMS Consulting Group, Inc.: emsstrategies.com
The animation on this video was made with @Vyond
Переглядів: 15

Відео

How to Create Alignment of Goals in Healthcare: What is Catchball?
Переглядів 1414 днів тому
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm Lean Healthcare and Hoshin Kanri: Healthcare Harry learns a lesson when he tries to confront Chrissy with some very ambitious goals. In this video we watch how Harry uses a top-down "push" approach to setting goals. Later, Harry corrects his approach using a Lean Management style and the concept of catchball. The trad...
Gemba Walk in Healthcare (How do you do a Gemba Walk? Example of a Gemba Walk) A Lean Lesson
Переглядів 5821 день тому
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm What is a Gemba Walk? Harry takes a gemba walk and walks into a UM (Utilization Management) area. He asks Chrissy what problem the group is experiencing. That's good, but then he begins committing a major error. Upon discovering a problem, he asks "Who" rather than asking "Why." Will he correct the error? Watch the vi...
Kaizen in Healthcare: Staff Engagement (Does Saying "No" Kill Creativity?)
Переглядів 26Місяць тому
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm Kaizen and Creativity: A Lean Healthcare Lesson. Chrissy and her team have a great idea for improvement, but Healthcare Harry says "No." Is this the right approach for a manager to take? Watch the video to find out what the "Lean Management" approach really is. Is "No" a creativity killer? People need to be able to ex...
Lean Healthcare and Employee Engagement (Should kaizen come from employees or management?)
Переглядів 24Місяць тому
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm Should improvements come from the employees or management? How NOT to Engage Employees in Problem Solving and Improvement: Healthcare Harry learns a lesson when he tries to have Chrissy implement a new scheme he has devised for processing claims. In this video we watch how Harry handles this situation using the typica...
Visual Management: An AI Conversation about Visual Controls and Visual Displays
Переглядів 15Місяць тому
What is visual management and why is it important? In Jeffrey Liker’s The Toyota Way, there are 14 principles that he identifies. The idea of visual management is a big part of several of these principles. Visual management includes 2 basic forms: Visual Controls and Visual Displays. Visual Displays communicate important information, but do not control what people or machines do. Visual Control...
Lean Talk Episode 14: Lucy Interviews Celebrity Bobby Newport from Transformation Impossible
Переглядів 38Місяць тому
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm Lucy interviews the famous Bobby Newport about Lean Transformation. The show Transformation Impossible has taken the world by storm. It's a show about transforming companies using the approach of Continuous Improvement and Respect for People. What is being planned for Season 2? Watch this week's episode to find out. T...
Type B Pull Systems: What is Sequenced Pull and How does it work? (AI generated)
Переглядів 9Місяць тому
What is sequenced pull and when do we use it? Sequenced pull involves two processes that are connected by a visually apparent area containing a defined limited quantity of parts, jobs, or units of work in sequence. The supplying process dictates the sequence of work; the customer or downstream process builds or works in this identical sequence. This type of pull system is very flexible and can ...
7 Wastes and Mura Muri Muda / Lean Healthcare e-learning Module 2024
Переглядів 82Місяць тому
Join our list for free Lean Resources: emsstrategies.com/newslettersignup.htm What are the 7 wastes as identified by Taichi Ohno? What are the 3M's? How do the 7 wastes apply to healthcare? Visit lean-training-online.com for more information on our online learning. This is just one of many modules that are included in our e-learning programs. This particular module talks about the 3M's (muda, m...
Kaizen Events: An Overview (What is kaizen?)
Переглядів 19Місяць тому
Kaizen Events: An Overview (What is kaizen?)
Introduction to Project Management e-learning module 2024
Переглядів 43Місяць тому
Introduction to Project Management e-learning module 2024
Transformation Impossible Episode 5: Lean at a Hospital
Переглядів 402 місяці тому
Transformation Impossible Episode 5: Lean at a Hospital
Transformation Impossible Episode 4: Lean at a Biotech in San Diego
Переглядів 442 місяці тому
Transformation Impossible Episode 4: Lean at a Biotech in San Diego
Transformation Impossible Episode 3: Lean at LBX Software Company
Переглядів 352 місяці тому
Transformation Impossible Episode 3: Lean at LBX Software Company
Transformation Impossible Episode 2: Lean at Spectrum Center Clinic
Переглядів 322 місяці тому
Transformation Impossible Episode 2: Lean at Spectrum Center Clinic
Transformation Impossible Episode 1 Part 2 of 2: A "Restaurant Impossible" Style Approach to Kaizen
Переглядів 1013 місяці тому
Transformation Impossible Episode 1 Part 2 of 2: A "Restaurant Impossible" Style Approach to Kaizen
Transformation Impossible Episode 1 Part 1 of 2: A "Restaurant Impossible" Style Approach to Kaizen
Переглядів 723 місяці тому
Transformation Impossible Episode 1 Part 1 of 2: A "Restaurant Impossible" Style Approach to Kaizen
Push Versus Pull: What is a Pull System? How does a pull system help avoid overproduction? (AI)
Переглядів 243 місяці тому
Push Versus Pull: What is a Pull System? How does a pull system help avoid overproduction? (AI)
Introduction to Value Stream Mapping e-learning module 2024
Переглядів 613 місяці тому
Introduction to Value Stream Mapping e-learning module 2024
Cellular Manufacturing and Office Workcells: Lean Approach (AI Generated)
Переглядів 383 місяці тому
Cellular Manufacturing and Office Workcells: Lean Approach (AI Generated)
Kaizen Event Case Exercise: (Lean Training Online 2024) EMS Consulting Group
Переглядів 553 місяці тому
Kaizen Event Case Exercise: (Lean Training Online 2024) EMS Consulting Group
Defining Problems: How to Define the Problem (AI Generated Video)
Переглядів 423 місяці тому
Defining Problems: How to Define the Problem (AI Generated Video)
Muda Muri Mura and the 7 Wastes e-learning module (Lean Manufacturing Training Online 2024)
Переглядів 1214 місяці тому
Muda Muri Mura and the 7 Wastes e-learning module (Lean Manufacturing Training Online 2024)
Six Sigma and DMAIC: Define Measure Analyze Improve and Control (Video made with AI assistance)
Переглядів 344 місяці тому
Six Sigma and DMAIC: Define Measure Analyze Improve and Control (Video made with AI assistance)
Lean Life Science 8 - Lean Daily Management at ABC Biotech
Переглядів 844 місяці тому
Lean Life Science 8 - Lean Daily Management at ABC Biotech
SMED (Single Minute Exchange of Die): Quick Changeover
Переглядів 1474 місяці тому
SMED (Single Minute Exchange of Die): Quick Changeover
Lean Life Science 7 - Kaizen Part 2 (Problem Solving and the Improvement and Coaching Kata)
Переглядів 504 місяці тому
Lean Life Science 7 - Kaizen Part 2 (Problem Solving and the Improvement and Coaching Kata)
TPM: Total Productive Maintenance Basics (Made with Vyond Go AI)
Переглядів 324 місяці тому
TPM: Total Productive Maintenance Basics (Made with Vyond Go AI)
Lean Life Science 6: Kaizen Part 1 (Kaizen Events / Rapid Improvement Events)
Переглядів 844 місяці тому
Lean Life Science 6: Kaizen Part 1 (Kaizen Events / Rapid Improvement Events)
The Five Principles of Lean: Value, Value Stream, Flow, Pull, Perfection. (AI Generated video.)
Переглядів 534 місяці тому
The Five Principles of Lean: Value, Value Stream, Flow, Pull, Perfection. (AI Generated video.)

КОМЕНТАРІ

  • @myselfqivy
    @myselfqivy 3 місяці тому

    i like this video, simply and clear :)

  • @kinmacpherson9302
    @kinmacpherson9302 4 місяці тому

    Promo'SM

  • @GROW_YOUTUBE_VIEWS_m021
    @GROW_YOUTUBE_VIEWS_m021 4 місяці тому

    comfort person fr 🫶🏻

  • @Pedro-cj7mg
    @Pedro-cj7mg 5 місяців тому

    Team based activities for Kaizen 😂 Ohno would turn in his grave ! Toyota has no written tools. To learn to improve you went on the production line and observed. Learning to Lead at Toyota is an article that much better defined how training and improvement happened at Toyota. Again LEAN was never used by Ohno. It's a western Idea to flog the tools.

    • @emsconsultinggroup
      @emsconsultinggroup 5 місяців тому

      Thanks! I think there is some truth in your comment. There had been an overemphasis on tools in the early days of Lean (the '90s). However, it is untrue to state that "Toyota has no written tools." Ohno invented several tools including kanban for example. Where would Toyota have been in the early days without SMED? The problem isn't the tools per se. Tools are fine, but using tools is not going to create the kind of culture change you need to be successful. How do you create an environment where people can solve problems and make improvements to their work? How do you create a "kaizen" mindset? How do we create an army of problem solvers in an organization? This is the kind of thing that we emphasize in our training, but don't be too quick to dismiss the tools, because tools are sometimes needed as countermeasures when appropropriate. A couple of other points- 1. "Team based activities for Kaizen- Ohno would turn in his grave." I can't say what Ohno would or wouldn't do; however, I can tell you that as recently as 5 years ago, Toyota's distribution center here in California was holding team kaizen events- not as their primary means of improvement, but as a means of learning. 2. "LEAN was never used by Ohno." Of course not, "Lean production" was a term originally used to describe TPS.

  • @Pedro-cj7mg
    @Pedro-cj7mg 5 місяців тому

    Saying you'll explain the tools already shows how the west doesn't get TPS still. Ohno said NEVER codify thinking. You immediately start following tools and not thinking. As usual western desperation for a toolkit missed the entire idea

  • @LeanStrategiesInternationalLLC
    @LeanStrategiesInternationalLLC 6 місяців тому

    Merry Christmas! 🎄

  • @user-hj5dr5yj2m
    @user-hj5dr5yj2m 7 місяців тому

    wow

  • @beltcourse6252
    @beltcourse6252 10 місяців тому

    Very clear overview, thank you! If anyone wants more information on the 5 focusing steps and how to tie Focused Improvement (part of TPM/WCM methodologies) into it, this video from Tom Mentink can help. ua-cam.com/video/x_V6-tdLlv8/v-deo.htmlsi=78VmFDGUDN5RVB3d

  • @emsconsultinggroup
    @emsconsultinggroup 11 місяців тому

    Even if you do 100% of your workshops in-person, the Stickies Capture feature of Miro is worth checking out. This feature will allow you to easily capture your work and save it for editing as a team later or sharing with others that might not be on-site. They can edit or just comment (based on the settings you select.)

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    Creating Continuous Flow is one of the principles of Lean. Anyone who has tried to create flow has encountered objections and obstacles. How many of you have heard (or maybe even said) "Here's why we can't do it." The key to success is to understand that these obstacles should not be treated as reasons not to create continuous flow. They are opportunities for problem solving. Obstacles might include things like breakdowns/downtime, defects, parts shortages, etc. If you've identified these types of obstacles, that's great news! It's time to work on them. As you eliminate these obstacles, you will get closer to continuous flow.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    JIT (Just in Time) has been pronounced dead a few times over the past few years because of supply chain shortages, but blaming JIT demonstrates a lack of understanding. JIT (providing what is needed when it is needed in the right quantity) should be the goal at every point in a value stream, and we remove the obstacles to it through problem solving and continuous improvement. Approaches like pressuring suppliers, pushing inventory back on suppliers, and utilizing suppliers that are overseas just because they offer the lowest part cost are not "JIT" or Lean. These are shortcuts to lower inventory and seemingly lower cost, but they aren't sustainable.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    Our emsstrategies site is temporarily down. Visit emsconsultinggroup.com/trainingservices.html for more information on our training.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    We've seen a lot of discussion lately about KPI's (Key Performance Indicators) and their ineffectiveness. Why do KPI programs often fail? Most KPI's are pushed down from the top without any input from those working on the processes being measured. Using Lean Strategy Deployment (Hoshin Kanri), there should be alignment of goals and metrics throughout the organization. Consensus / Buy-in is critical, and there is a process known as Catchball that we use to gain consensus. Don't throw out the idea of KPI's, but make sure that the KPI's are aligned throughout the organization and that you gain buy-in.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    Why should managers go on Gemba Walks? The idea is to go see, ask why, show respect, and provide support. In this video, an executive manager begins coaching a middle Manager by understanding his current thinking and approach. In next week's video she will take him on a Gemba walk and demonstrate the right behavior and approach.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    Have you ever taken a gemba walk? Or, have you been the "victim" of a bad gemba walk attempt? Gemba is a Japanese word meaning "actual place." This is where the work happens. Leaders should be going to the gemba on a regular basis, and a gemba walk is an opportunity to go see, ask why, and show respect. Leaders need to engage the front line employees. Front line employees are truly the secret to real kaizen. In today's video, we watch a manager take a gemba walk and do it the wrong way. Then, we see how it should be done.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    One of the biggest mistakes organizations can make when trying to become Lean is forcing improvements from the top down. We've seen this approach taken over and over again, but we have never seen it work for long. Things inevitably return to the previous "normal." If you want improvements to stick, the people doing the work need to develop and own the improvements. This is what "Respect for People" is about.

  • @emsconsultinggroup
    @emsconsultinggroup Рік тому

    Layoff announcements have been in the news quite a bit lately, but are layoffs really beneficial to the organization? Do they save money even in the short term? When layoffs are announced to cut costs and satisfy Wall Street in the short term, they often have a long term detrimental effect, despite an initial boost in stock price. When a company undergoes a Lean Transformation, it includes a transformation of culture. Layoffs are one way to completely reverse the gains made. In today's video we show you what happens when layoffs become policy and what happens when the executive team resists the urge to layoff and persists with a long term vision. Have you had any experience with layoffs? Was it a company that claimed to be Lean?

  • @Thelonelywolf634
    @Thelonelywolf634 Рік тому

    ty

  • @jamaicaigot9335
    @jamaicaigot9335 Рік тому

    Loved this video! are you on audea? most of my audio is consumed there and would appreciate the audio version of your content on that platform.

    • @emsconsultinggroup
      @emsconsultinggroup Рік тому

      Thanks for watching/listening. We will definitely consider having an audio version of our talks, particularly if we do a longer series in the future.

  • @Beber77499
    @Beber77499 2 роки тому

    Bonjour, merci pour la video. Avec quel outil vous faites ces animations svp ? merci

  • @normie2022
    @normie2022 2 роки тому

    👌 Pᵣₒmₒˢᵐ

  • @tawatchainomany8205
    @tawatchainomany8205 2 роки тому

    What pull systems? 🤔🤔🤔

  • @kamilkowalski4216
    @kamilkowalski4216 2 роки тому

    I cannot find the video about leveling the workload in general that you have mentioned at the beggining. The previous video is about DOE and VSM

    • @emsconsultinggroup
      @emsconsultinggroup 2 роки тому

      Thanks for commenting. We linked the original video in the description to this video. Here is the original video on Leveling: ua-cam.com/video/up1pSGc0fsQ/v-deo.html

  • @streeter7777
    @streeter7777 3 роки тому

    When was catchball created?

    • @emsconsultinggroup
      @emsconsultinggroup 3 роки тому

      Hoshin Kanri/Strategy Deployment dates back to post WW2 Japan (approx 70 years ago). I believe catchball was part of this early on.

  • @streeter7777
    @streeter7777 3 роки тому

    E

  • @pawangadgil61
    @pawangadgil61 6 років тому

    Great information.

  • @QualityHUBIndia
    @QualityHUBIndia 7 років тому

    Hi All. watch videos on Quality, lean, Six Sigma on my channel "Quality HUB India'

  • @stetsongray1975
    @stetsongray1975 7 років тому

    The Matrix is real

  • @omarytorres
    @omarytorres 7 років тому

    Thank you! Very nice and simple explanatation

  • @user-hb6vc9ye9k
    @user-hb6vc9ye9k 7 років тому

    that guy without neck kinda high the whole convo

  • @johnkim8160
    @johnkim8160 8 років тому

    Video is a great posting and definition of F.M.E.A.! It made it easier for me to remember the basics of it!

  • @narutouzumaki1299
    @narutouzumaki1299 8 років тому

    whats that guys name tho

  • @xdeathbringerr220
    @xdeathbringerr220 8 років тому

    wtf whats that girls name? for research purposes

  • @KaiserX
    @KaiserX 8 років тому

    10/10 would bang

    • @mithuncox3885
      @mithuncox3885 8 років тому

      +Dickert Lardfart haha yh she's hot af